What are you trying to do in Orbit?
Ask in your own words, like “why is my Meta data out of date?” The steps open right here, with the same labels you see in Orbit.
Answers appear below as you type. Use the down arrow to move through them.
Quick answers
Or browse every featureCan’t find it? Email support@orbit.group with what you were trying to do.
Setting up Orbit for the first time?
Work through it in this order. Each step builds on the one before.
- Add your clients
- Connect your ad platforms
- Assign accounts to clients
- Invite your team
- Choose what clients see
- Invite client contacts
Browse by feature
Every part of Orbit, grouped the way its sidebar is. Each card points to the guides for that screen.
Workspace
- More
Mission Control
If enabled - Check when your data last synced
- Change the Dashboard’s date range
- See one client’s numbers on the Dashboard
- More
- More
- Check a campaign’s progress and issues
- Start or re-run a campaign build
- Edit campaigns, ad groups and creatives in Build
- Upload creative to the Creative Library
- Find an asset in the Creative Library
- Check whether an asset fits The Trade Desk
- Open a client’s Performance report
- Change the date range or comparison
- Filter a report by platform or channel
- Check how campaigns are pacing
- Start pacing a campaign that has no budget
- Change a month’s budget or daily target
- More
- Ask Data chat a question
- Ask Data chat about one client
- Break down results by campaign, platform or creative
- More
Marketing Mix Modeling
If enabled
Data
Still stuck?
Email us what you were trying to do and where you got stuck.