All guides, by feature
Find an asset in the Creative Library
Narrow the library by client and category, search by name, tag or spec, and switch between Gallery and Table.
Before you start
- Who can do this
- Agency Owner or Admin
- Where in Orbit
- Sidebar › Workspace › Creative Library
Steps
Tick a step’s number when it’s done. We’ll remember where you were.
Open Creative Library and choose a client, or keep All clients.
Pick a category chip, such as , Display or Unsorted. Each shows its count.
Type in Search assets… to match names, file names, tags, spec names, categories, or the words “video” and “image”.
Switch between Gallery for thumbnails and Table for columns: Asset, Type, Size, Dimensions, Plan eligibility and Status.
Select an asset to open its details.
When it worked
The asset’s drawer opens with its preview, name, properties, tags and spec check.
If something goes wrong
Orbit showsNo assets here yet.
Check the client and category you’ve picked. Choose All clients and All assets to see everything.
You can’t find an older asset.
Each view shows the newest 60 assets. Narrow it with the client menu, a category chip or a search.
An archived asset is missing.
Archived assets show only under the Archived chip.
Orbit showsCouldn’t load video
Close the drawer, refresh the page and open the asset again.
How it works
Limits: What you can upload, and the library’s limits
Upload MP4 or MOV video up to 512 MB, and JPG, PNG, GIF or WEBP images up to 25 MB. Each upload belongs to one client.
| Kind | Formats | Largest file |
|---|---|---|
| Video | MP4, MOV | 512 MB |
| Image | JPG, PNG, GIF, WEBP | 25 MB |
- Pick a client before uploading. You can’t upload while the client menu says All clients, unless your agency has only one client.
- You can tie an asset to one of the client’s media plans only while uploading. It can’t be changed afterwards.
- You can drop or choose several files at once. They upload one after another, and an error stops the files after it.
- Each view shows the newest 60 assets, with no further pages. Narrow it with the client menu, a category chip or search.
- Assets can’t be deleted, renamed, retagged or downloaded in the library. Archive what you don’t need.