All guides, by feature
Choose a client’s Trade Desk advertiser
In Build, an Agency Admin picks the client’s advertiser from the advertiser menu. Orbit keeps it for the client, so their future campaigns push there too.
Before you start
- Who can do this
- Agency Admin
- You need
- Your agency’s The Trade Desk connection is set up in Integrations › The Trade Desk.
- The campaign’s media plan had a client when it was approved.
- Where in Orbit
- Sidebar › Workspace › Command Center
Steps
Tick a step’s number when it’s done. We’ll remember where you were.
Open the campaign in Command Center and choose Build.
Above the tabs, next to the platform menu showing The Trade Desk, select the advertiser button.
Under Advertisers · TTD, choose the client’s advertiser.
If the client already pushes to a different advertiser, your browser asks “Re-route this client to …? Future campaigns for this client will push here.” Press OK to switch.
When it worked
The advertiser’s name shows on the button, with a tick beside it in the menu.
If something goes wrong
Orbit showsNo advertisers found. Check TTD credentials in Integrations.
Check your agency’s The Trade Desk connection in Integrations › The Trade Desk.
How it works
Limits: What has to be true before you push
Only an Agency Admin can push, and only to The Trade Desk. The campaign needs a client, a chosen TTD advertiser and your agency’s Trade Desk connection, and nothing in Needs attention marked must fix.
These must-fix items also block the push. Until they’re cleared, the push button reads, for example, Fix 2 first:
| Check | What it needs |
|---|---|
| Client assigned | The media plan had a client when it was approved. |
| TTD advertiser routed | An Agency Admin chose the client’s TTD advertiser in Build. |
| TTD credentials configured | Your agency’s The Trade Desk connection is set up in Integrations. |
| TTD-MCP key issued | Your agency’s TTD key is issued in Integrations › The Trade Desk. |
- “Set a campaign budget. The Trade Desk requires a budget on the campaign flight — ad-group budgets do not substitute for it.”
- “The campaign budget is $0. The Trade Desk rejects a flight with no budget.”
- Pinned ad-group budgets that add up to more than the campaign budget.
- An ad group pinned to a budget of $0.
- A channel The Trade Desk doesn’t accept.
- “No audience selected” and “Creative not ready” are optional and don’t block a push.