All guides, by feature
Ask for approval to send an AI report
Specialists can’t send reports to clients. Open your finished report and press Request approval; an Owner, Admin or Manager then approves it.
Before you start
- Who can do this
- Agency Specialist
- Availability
- If enabled for your agency
- Where in Orbit
- Sidebar › Workspace › Reports
Steps
Tick a step’s number when it’s done. We’ll remember where you were.
When your build is ready, press Open on the “… is ready” message, or open its notification from the bell.
Look through the pages and the .
Press Request approval.
When it worked
Orbit confirms “Sent for approval”: “An admin or manager has been notified. Nothing reaches the client until they approve.” The report shows [[Awaiting approval]].
If something goes wrong
There’s no Request approval button.
It shows only on reports that are Ready for review. A report that’s already awaiting approval or sent can’t be asked for again.
Orbit showsCould not ask for approval
Try again in a moment.
How it works
Explainer: Who can build, send and remove AI reports
Anyone at your agency can build an AI report for the clients they can see. Only Owners, Admins and Managers can approve and send one; Specialists ask for approval instead.
| Action | Owner and Admin | Manager | Specialist |
|---|---|---|---|
| Build a report | Yes | Yes | Yes |
| Approve & send | Yes | Yes | No, asks for approval |
| Decline a request | Yes | Yes | Only their own |
| Cancel a build | Only their own | Only their own | Only their own |
| Discard a report | Yes, until sent | Yes, until sent | Yes, until sent |
| Set up report templates | Yes | No | No |
- There’s no delete for AI reports. Discard hides a report from the list; it stays in the run history.
- Asking for approval notifies every Owner, Admin and Manager who can see that client, except the person asking.
- Everyone sees only the clients in their Client Access.
- AI Reports is only on for agencies where Orbit has switched it on.
Explainer: AI report statuses and review badges
Each report in Recent reports shows where it is, from Queued to Sent to client, and what Orbit’s automated reviewer found in it.
| Badge | What it means |
|---|---|
| Queued, Building | Waiting to start, or running. Stages go from “Gathering figures” to “Reviewing slides”. |
| Ready for review | Built, and internal only until someone approves it. |
| Awaiting approval | Someone asked for approval. An Owner, Admin or Manager approves or declines it. |
| Sent to client | Approved and delivered. It can’t be unsent. |
| Failed | The build didn’t finish. The reason shows on the card. |
| Reviewed | The reviewer found nothing to fix. |
| Reviewed · n fixed | The reviewer found issues and fixed them. |
| Reviewed · n open | Issues are still open. Check them before sending. |
| Not reviewed | The reviewer didn’t run. That isn’t the same as passing. |
| Approved | Shown on reports that have been sent. |
- Filter the list with All clients, All types, and All, Needs review, Sent or Mine.
- The list shows the 20 most recent reports.