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Reopen a past conversation
Your conversations are listed under Recent threads. Press one to reopen it and keep asking.
Before you start
- Who can do this
- Anyone at your agency
- Where in Orbit
- Sidebar › Workspace › Data chat
Steps
Tick a step’s number when it’s done. We’ll remember where you were.
Open Data chat.
Under , find the conversation. Each is named after its first question and dated Today, Yesterday or by date.
Press it to load its messages, then ask a follow-up.
To start a fresh conversation, press New.
When it worked
The thread’s earlier questions and answers appear, and new questions add to it.
If something goes wrong
An older conversation isn’t listed.
Recent threads shows your 50 most recent conversations. Older ones aren’t listed.
Data chat seems to forget the start of a long conversation.
It remembers the last 20 messages of a thread. Press New and restate what you need.
A teammate can’t find a conversation you had.
Only the person who started a thread can open it. Press Copy on the answer and share it instead.
How it works
Explainer: Conversations, history and suggestions
Each conversation is a thread. Your first question starts one, and it’s listed under Recent threads so you can pick it up later. Only you can open your threads.
- A thread is named after the first 60 characters of its first question.
- Recent threads lists your 50 most recent threads, newest activity first, dated Today, Yesterday or by date.
- Within a thread, Data chat remembers the last 20 messages, so follow-ups like “now by campaign” work. Press New when you change topic.
- Only you can open your threads. Teammates, including Owners and Admins, can’t open them.
- Threads can’t be renamed, deleted or searched.
- Suggested offers up to four starter questions. With Facebook Ads or Google Ads connected, they’re about those platforms. Pressing one sends it straight away.