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Build a failed AI report again

4 stepsUpdated 13 Oct 2026

Press Build again on the failed report, or build it without its template if the template caused the problem.

Before you start

Who can do this
Anyone at your agency
Availability
If enabled for your agency
Where in Orbit
Sidebar › Workspace › Reports

Steps

Tick a step’s number when it’s done. We’ll remember where you were.

  1. In Recent reports, find the report marked Failed. The reason shows on its card.

  2. Press Build again to run it with the same settings.

  3. Or open the menu and choose Build again without template.

  4. To clear it from the list, choose Dismiss from the same menu.

When it worked

Orbit confirms “Build queued” and a new build appears in [[Recent reports]].

If something goes wrong

  • Orbit showsThis build is missing what it needs to run again. Start it from the builder.

    Build it fresh under Build a report.

  • You started the wrong build.

    While it’s building, open the menu and choose Cancel build. Only the person who started a build can cancel it.

How it works

Explainer: AI report statuses and review badges

Each report in Recent reports shows where it is, from Queued to Sent to client, and what Orbit’s automated reviewer found in it.

Badges in Recent reports
BadgeWhat it means
Queued, BuildingWaiting to start, or running. Stages go from “Gathering figures” to “Reviewing slides”.
Ready for reviewBuilt, and internal only until someone approves it.
Awaiting approvalSomeone asked for approval. An Owner, Admin or Manager approves or declines it.
Sent to clientApproved and delivered. It can’t be unsent.
FailedThe build didn’t finish. The reason shows on the card.
ReviewedThe reviewer found nothing to fix.
Reviewed · n fixedThe reviewer found issues and fixed them.
Reviewed · n openIssues are still open. Check them before sending.
Not reviewedThe reviewer didn’t run. That isn’t the same as passing.
ApprovedShown on reports that have been sent.
  • Filter the list with All clients, All types, and All, Needs review, Sent or Mine.
  • The list shows the 20 most recent reports.