All guides, by feature
Decline or discard an AI report
Decline a report someone asked you to approve, or discard one you don’t need. Neither sends anything to the client.
Before you start
- Who can do this
- Decline: Owner, Admin or Manager, or the person who asked. Discard: anyone who can see the report.
- Availability
- If enabled for your agency
- Where in Orbit
- Sidebar › Workspace › Reports
Steps
Tick a step’s number when it’s done. We’ll remember where you were.
To decline, open the report from its approval notification, or press Approve & send on it in Recent reports.
Press Decline. It stays internal.
To discard, open the menu on the report and choose Discard.
To build it again instead, choose Build again from the same menu. Orbit fills in its client and report type for you.
When it worked
Declining shows “Declined”: “It stays internal. Build again or discard it.” Discarding shows “Discarded”: “It stays in the run history for audit; this list no longer shows it.”
If something goes wrong
Discard isn’t in the menu.
Sent reports can’t be discarded. Their menu offers Build again for a new window instead.
Decline isn’t shown.
Decline appears only on reports Awaiting approval.
Orbit showsAlready decided
Another approver already approved or declined it. Check its badge in Recent reports.
How it works
Explainer: Who can build, send and remove AI reports
Anyone at your agency can build an AI report for the clients they can see. Only Owners, Admins and Managers can approve and send one; Specialists ask for approval instead.
| Action | Owner and Admin | Manager | Specialist |
|---|---|---|---|
| Build a report | Yes | Yes | Yes |
| Approve & send | Yes | Yes | No, asks for approval |
| Decline a request | Yes | Yes | Only their own |
| Cancel a build | Only their own | Only their own | Only their own |
| Discard a report | Yes, until sent | Yes, until sent | Yes, until sent |
| Set up report templates | Yes | No | No |
- There’s no delete for AI reports. Discard hides a report from the list; it stays in the run history.
- Asking for approval notifies every Owner, Admin and Manager who can see that client, except the person asking.
- Everyone sees only the clients in their Client Access.
- AI Reports is only on for agencies where Orbit has switched it on.
Explainer: AI report statuses and review badges
Each report in Recent reports shows where it is, from Queued to Sent to client, and what Orbit’s automated reviewer found in it.
| Badge | What it means |
|---|---|
| Queued, Building | Waiting to start, or running. Stages go from “Gathering figures” to “Reviewing slides”. |
| Ready for review | Built, and internal only until someone approves it. |
| Awaiting approval | Someone asked for approval. An Owner, Admin or Manager approves or declines it. |
| Sent to client | Approved and delivered. It can’t be unsent. |
| Failed | The build didn’t finish. The reason shows on the card. |
| Reviewed | The reviewer found nothing to fix. |
| Reviewed · n fixed | The reviewer found issues and fixed them. |
| Reviewed · n open | Issues are still open. Check them before sending. |
| Not reviewed | The reviewer didn’t run. That isn’t the same as passing. |
| Approved | Shown on reports that have been sent. |
- Filter the list with All clients, All types, and All, Needs review, Sent or Mine.
- The list shows the 20 most recent reports.